Returns & Exchanges

Follow these simple steps to return or exchange your item(s):


1. Complete RETURN FORM


2. Repack Merchandise*

*Items purchased from a 3rd party retail store cannot be returned to macarons. However; items purchased online on can be returned or exchanged at our atelier store in Stuttgart, Germany. If you wish to return in our atelier please follow the instructions of the section ‘Return at Atelier Store’.


3. Ship Return/Exchange


4. Return your items to:

macarons gmbh

Return Department

Sieglestrasse 33H

70469 Stuttgart



5. Refund and Exchange


Are you based in or around Stuttgart, Germany?

Return at Atelier Store - Stuttgart, Germany

1. Address:

Sieglestrasse 33H

70469 Stuttgart

Industrial Area (next to Jonny M Fitness Studio)

Parking space available right in front of the atelier.


2. Bring Invoice & Item(s) to Atelier


3. Return or Exchange




Our General Policy